Returns & Exchanges

We want you to love what you ordered. If something isn’t right, you may request a return within 30 days of receiving your order.

To be eligible for a return, items must be unworn, unwashed, unused, and in their original condition, with any original tags attached. Proof of purchase is also required.

To request a return, email us at hello@sowandcover.com with your order number and the item(s) you’d like to return.

Please do not send items back without contacting us first. Returns sent without prior authorization may not be accepted.

Return Shipping

If your return is due to a defect, damage, or an incorrect item, Sow & Cover will cover the cost of return shipping.

For returns based on fit, preference, or change of mind, Sow & Cover will provide a prepaid return label and deduct the cost from the refund.

Original shipping charges are non-refundable unless the return is due to an error on our part.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible at hello@sowandcover.com and include your order number and photos of the issue. We’ll review it and make it right.

Presale & Made-to-Order Items

Some Sow & Cover products may be offered as presale or made-to-order items. Unless the product page specifically states that an item is final sale, eligible presale and made-to-order apparel may still be returned under our standard 30-day return policy once received.

Personalized, customized, mystery or specially produced items that are clearly identified as final sale at the time of purchase cannot be returned unless they arrive damaged, defective, or incorrect.

Final Sale Items

Gift cards and items specifically marked Final Sale are not eligible for return or exchange.

Exchanges

We’re happy to help with size exchanges when inventory is available.

To request an exchange, contact us at hello@sowandcover.com within 30 days of receiving your order. Items must be unworn, unwashed, unused, and in their original condition with tags attached.

Because some Sow & Cover pieces are produced in limited quantities or offered through presale, we cannot guarantee that your preferred replacement size or color will still be available. If the requested item is unavailable, you may return the item for a refund in accordance with our return policy.

For exchanges due to fit or preference, the customer is responsible for the cost of returning the original item. Sow & Cover will cover the shipping cost to send your first replacement item back to you.

Refunds

Once your return is received and inspected, we’ll let you know whether the refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days. Your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at hello@sowandcover.com.

European Union Customers

If we ship merchandise to the European Union, customers may have additional cancellation and return rights under applicable EU consumer laws, including a 14-day withdrawal period in certain circumstances.

Questions

For any return or exchange questions, contact us at hello@sowandcover.com